At U&U Electronics, we stand behind the quality and authenticity of our products. Your satisfaction is our priority, and we aim to make warranty claims and returns simple and stress-free.
Warranty Policy
- All products come with official brand warranties (where applicable).
- Warranty coverage varies by brand and product category.
- Warranty claims are processed according to the manufacturer’s terms & conditions.
Returns Policy
- Products can be returned within 7 days of delivery if they are:
- Defective or damaged on arrival.
- Incorrect item received.
- Returned items must be in original packaging with all accessories included.
- Certain items (e.g. used accessories, software, hygiene products) may not be eligible for return.
How to Request a Return/Warranty
- Contact our Customer Support team via [Contact Us page].
- Provide your Order Number and details of the issue.
- Our team will guide you through the return/warranty process.
❗ Important Notes
- Shipping charges for returns may apply (unless the item is faulty).
- Refunds/replacements are issued only after inspection and confirmation.
We value your trust and ensure that every step of our Warranty & Returns process is smooth, transparent, and customer-friendly.